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Last updated: 25.04.2025
1. General Provisions
1.1. These Terms and Conditions (“Terms”) govern the use of the MereLinn website (“Website”) available at www.merelinn.com, as well as purchases made through the Website.
1.2. The Website is owned and operated by Omanik Factory OÜ, registration number: 11646586, registered address: Kalevipoja põik 10-5, Tallinn 13614, Harjumaa, Estonia, contact e-mail: orders@omanikfactory.com.
1.3. By purchasing goods through the Website, you agree to these Terms. If you do not agree with the Terms, please do not use the Website.
2. Products and Prices
2.1. All prices listed on the Website are in EUR and include applicable taxes (e.g., VAT), unless stated otherwise.
2.2. We strive to provide accurate product descriptions, images, and availability information. However, we do not guarantee the absolute accuracy of the information provided.
2.3. We reserve the right to modify the assortment of products, their descriptions, and prices at any time without prior notice.
3. Ordering Process
3.1. Orders are placed through the shopping cart interface on the Website.
3.2. To complete an order, you must provide the following information:
- Full name,
- Shipping address,
- Contact e-mail and/or phone number.
3.3. After placing your order, you will receive an automatic confirmation e-mail.
3.4. The purchase agreement is considered concluded once you receive the confirmation e-mail.
4. Payment
4.1. Payment for goods is made securely through third-party payment systems (such as Stripe, WooPayments, PayPal).
4.2. We do not store your card payment data. All transactions are processed via secure payment gateways.
5. Delivery
5.1. Delivery is available to Estonia, Latvia, Lithuania, Finland, using the selected shipping service provider (such as Omniva, Itella, DPD, etc.).
5.2. Delivery costs and times depend on the selected shipping method and are indicated during the checkout process.
5.3. We are not responsible for delivery delays caused by shipping companies or force majeure circumstances.
6. Right of Withdrawal and Returns
6.1. Under the EU Consumer Rights Directive and Estonian law (VÕS §56), you have the right to withdraw from the purchase agreement within 14 calendar days after receiving the goods.
6.2. To exercise the right of withdrawal, you must send us a written notice (e.g., via e-mail).
6.3. Returned goods must be unused, in original packaging, and in the condition received, except as necessary to inspect the goods.
6.4. The costs associated with returning goods are borne by the customer unless otherwise agreed.
6.5. We will refund the cost of the goods within 14 days after receiving the returned goods.
7. Warranty and Liability
7.1. Products offered on the Website are subject to warranty obligations according to applicable legislation.
7.2. We are not liable for any damage resulting from improper use of the products.
7.3. Limitation of liability: We are not responsible for indirect damages or loss of profit, except in cases of gross negligence or intent.
8. Personal Data and Cookies
8.1. Your personal data is processed in accordance with our Privacy Policy page https://merelinn.com/privacy-policy/
8.2. The Website uses a cookie banner for managing user consent regarding cookies. For more information, see our Cookie Policy page https://merelinn.com/cookie_policy/
9. Intellectual Property
9.1. All rights to the content on the Website (including texts, images, logos) are owned by Omanik Factory OÜ or its licensors.
9.2. Copying, distributing, or otherwise using the materials without our prior written consent is prohibited.
10. Governing Law and Dispute Resolution
10.1. These Terms and the purchase agreements concluded via the Website are governed by the laws of the Republic of Estonia.
10.2. Disputes arising from the use of the Website or purchases shall be resolved through negotiations. If an agreement cannot be reached, disputes shall be settled in Harju County Court (Harju Maakohus), if applicable.
